More Than Screen Deep Save
Computer Science and Telecommunications Board (CSTB) of the National Research Council convened a steering committee to evaluate and suggest fruitful directions for progress in user interfaces to computing and communications systems. A very informative site.
http://www.nap.edu/readingroom/books/...   

100 Things to Do to Make a Better Site Save
List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.
http://philip.greenspun.com/wtr/100-t...   

7 Debilitating Diseases of Business Websites Save
Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998.
http://www.wilsonweb.com/articles/7di...   

A Heuristic Evaluation of a World Wide Web Prototype Save
Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.
http://stats.bls.gov/ore/htm_papers/s...   

Adaptive Path - 90% of All Usability Testing is Useless Save
Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it."
http://www.adaptivepath.com/publicati...   

Adobe - Flash : Usability Save
Usability tips, examples, test case, quotes, related articles and a Flash forum for site developers.
http://www.adobe.com/devnet/flash/tes...   

AgeLight Institute Save
Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.
http://www.agelight.com/Resources/web...   

Alertbox Save
Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.
http://www.useit.com/alertbox/   

All Things Web: The Usable Web Save
Tips and techniques for building reader-friendly Web pages.
http://www.pantos.org/atw/usable.html   

AnyBrowser.com Save
Web page viewer presents a site as it might be seen by visitors with different browsers.
http://www.anybrowser.com/   

Art and the Zen of Web Sites Save
Suggestions and guidelines for putting together a usable and attractive web site.
http://www.tlc-systems.com/webtips.shtml   

BBC News Save
Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.
http://news.bbc.co.uk/1/hi/sci/tech/2...   

Bohmann Usability Save
News weblog covering web usability in Europe.
http://www.bohmann.dk/observations/   

CNET.com - Study: Design lacking in e-tail sites Save
The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving.
http://news.com.com/2100-1017-931274....   

CNN.com - Analysis: Web sites are locking out the disabled Save
Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way.
http://archives.cnn.com/2000/TECH/com...   

Comparison of Usability Evaluation Methods Save
A listing of the most popular methods for determining usability, including the advantages and disadvantages of each.
http://www.userdesign.com/usability_u...   

Croc O' Lyle Save
Weblog by a practicing User Experience Architect. Usually about usability, design information architecture and e-business.
http://crocolyle.blogspot.com   

Designing a More Usable World Save
Trace Research and Development Center at the University of Wisconsin. Excellent guidelines for universal web design.
http://trace.wisc.edu/world/   

Don't Link to Us Save
Highlights stupid linking policies by linking to web sites that attempt to impose substantial restrictions on other sites that link to them.
http://www.dontlink.com   

Eyetools Research Save
Greg Edwards on design and content optimization through eyetrack testing: measuring what people read, look at, skip, and ignore on webpages.
http://blog.eyetools.net/   

Fifth Conference on the Human Factors and the Web Save
A forum for sharing information among a community of human factors engineers, designers, and developers who are interested in producing web sites that are more useful and usable. Site contains proceedings of the most recent (3/Jun/1999) conference and archives of all previous conferences.
http://zing.ncsl.nist.gov/hfweb/index...   

GVU: The Graphics, Visualization and Usability Center Save
Development of new technologies in graphics, usability and visualization.
http://www.cc.gatech.edu/gvu/gvutop.html   

Guide to Usability for Software Engineers (GUSE) Save
Pages collected by the University of Maryland, Masters of Software Engineering. These guidelines will assist software engineers to create effective user interfaces.
http://otal.umd.edu/guse/   

HTML Authoring Tools Save
Provides free services to assist web authors who wish to make their information available to the largest audience.
http://www.delorie.com/web/   

Hot Text: Web Writing That Works Save
Articles from trainer-writer team Jonathan and Lisa Price. Ideas and services for web writers, editors, and content managers.
http://www.webwritingthatworks.com/   

Human Factors International - Web Usability Tips Save
These tips are provided to help you improve the interaction between humans and computers in your web design.
http://www.humanfactors.com/downloads...   

IBM DeveloperWorks: Web Architecture Save
Offering tools needed to understand usability and accessibility issues. Includes materials that can help you create user-centered applications and gain insight into accessibility challenges.
http://www-136.ibm.com/developerworks...   

Improving Web Site Usability and Appeal Save
Guidelines compiled by MSN Usability Research to provide designers and producers with ideas to increase the usability and appeal of Web sites.
http://msdn.microsoft.com/library/def...   

Internet Brothers: Helpware for the Cybercommunity Save
Expanding web community by offering free tips and tutorials about HTML and DHTML, graphics editing, site promotion, digital photography, and desktop publishing. Presented often with a touch of humor, and always with examples.
http://internetbrothers.com/   

Java Software Human Interface Save
Essential information about human interface design and usability for applications and applets written in the Java programming language.
http://java.sun.com/developer/techDoc...   

JavaScript and Web Site Usability Save
An Interview with JavaScript Guru, Mr. Danny Goodman on how JavaScript can make a web site easier to use.
http://webword.com/interviews/goodman...   

Jef Raskin Save
A site by and about Jef Raskin, interactive systems design expert.
http://jef.raskincenter.org/   

Jeffrey Veen: The Usability of Subscribing to Feeds Save
RSS feeds are surprisingly difficult for the average user to use.
http://www.veen.com/jeff/archives/000...   

Klariti Guide to Usability and Information Architecture Save
Directory contains over 500 links, mainly to scholarly articles.
http://www.klariti.com/information-ar...   

Lynx Friendly Save
The key to being Lynx Friendly is to be consciously aware of the HTML which goes into creating a web page and to ensure that those using a non-graphical browser are not ignored.
http://www.cs.umanitoba.ca/~djc/perso...   

Morville, Peter: Building a Synonymous Search Index Save
Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
http://www.ddj.com/documents/s=2879/n...   

Morville, Peter: Virtual Documents: The Challenges of Chunking Save
Advice for determining a level of granularity in breaking up documents for online viewing.
http://www.ddj.com/documents/s=2604/n...   

Navigation 101 Save
A simple, understandable navigation scheme is a critical aspect of site design and has a direct effect on the bottom line.
http://wdvl.com/Location/Navigation/101/   

Nielsen Norman Group Save
Reports and columns on usability and human interface design by Jakob Nielsen, Don Norman, and Bruce 'Tog' Tognazzini.
http://www.nngroup.com/reports/   

Norman, Don: Human Centred Design Save
Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen.
http://www.jnd.org/dn.mss/gratuitous_...   

Pointafter.com - 20 Do's and Don'ts of Web Usability Save
Tips from George Prociuk.
http://www.pointafter.com/Archives/nl...   

Principia Hypertextica: Introduction Save
A mathematics educator's view of web design. Encourages speed, accessibility, validity, and navigability. Discusses difficulties of math typesetting on the web.
http://www.cst.cmich.edu/users/chaff1...   

Publish.com - Five Usability Principles For Web Design Save
Ilise Benun elaborates on the principles of consistency, interaction, instruction, choices and control.
http://www.findarticles.com/p/article...   

Publish.com - Flash and Usability Save
Guidelines for usable Flash, By Ilise Benun.
http://www.publish.com/article2/0,,17...   

Publish.com - Usability Matters Save
Article by Marcia Ludkin. "Again and again... usability experts discover that real people may not understand what may be obvious to a site’s designers."
http://www.publish.com/article2/0,,17...   

Readability Of Websites With Various Foreground/Background Color Combinations, Font Types And Word Styles Save
1997 psychology research project by Alyson L. Hill at Stephen F. Austin State University. Participants scanned simulated websites for a target word; readability was inferred from reaction time.
http://hubel.sfasu.edu/research/AHNCU...   

Roger C. Parker - Eleven Common Web Page Design Frustrations and How To Cure Them Save
How to keep web page design from interfering with communication to visitors.
http://www.newentrepreneur.com/Resour...   

Rosenfeld, Lou: Is Less Really More? Save
When it comes to the usability factor of tables of contents, is less really more?
http://www.ddj.com/documents/s=2890/n...   

Rosenfeld, Lou: Yahoo! is Dead. Long Live Yahoo! Save
Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.
http://www.ddj.com/documents/s=3011/n...   

STC SIG - Usability Save
Forum to share information, resources and experiences on issues related to the usability and user-centered design. It is the home of the Usability Special Interest Group of the Society for Technical Communication.
http://www.stcsig.org/usability/   

Schaffer, Eric: How to Develop a Corporate Intranet Standard Save
From the consultants of Human Factors International.
http://www.humanfactors.com/downloads...   

Schaffer, Eric: How to Develop an Effective GUI Standard -- PDF file Save
From the consultants of Human Factors International (www.humanfactors.com). Requires Acrobat Reader.
http://www.humanfactors.com/downloads...   

Schroeder, Will: Testing Web Sites with Eye-Tracking Save
Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
http://www.uie.com/articles/eye_track...   

Scottberkun.com Save
Expert columns on web usability, interaction and web design.
http://www.scottberkun.com/essays/   

Seattletimes.com: A primer for a good Web page Save
Users want indicators of how good (e.e., current, accurate, credible) the page's information is.
http://archives.seattletimes.nwsource...   

ShoreWalker Save
Covers every area of good site design as well as what not to do. Steers you away from hype and towards more practical, user-friendly Web design. Based in Australia.
http://www.shorewalker.com/   

Some Simple Techniques In Making Your Website Accessible Save
Tutorial by Andrew Pae, Technical Coordinator at the ADAPTS Office at Georgia Tech. General design principles plus resources for additional information.
http://www.adapts.gatech.edu/general_...   

Something 4 Nothing Web Pages Save
Tips for building pages which are visually pleasing, and yet still download quickly and make information easy to access. From Webdeveloper.com.
http://www.webdeveloper.com/html/html...   

Spool, Jared: Hard Evidence from Research Save
Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted
http://www.ddj.com/documents/s=2894/n...   

Spool, Jared: Web Graphic Design Is Not What You Think, A Usability Perspective Save
"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
http://www.ddj.com/documents/s=2894/n...   

Starling Access Services Save
Interesting definition of Accessible Web Design. For use by "anyone, any web browsing technology and any site".
http://www.starlingweb.com/webac.htm   

Stevesdomain.net Save
Focuses on furthering the education of web related topics, including web design and navigation tips, advice and techniques.
http://www.stevesdomain.net/   

Szuc, Daniel: Usability in Hong Kong Save
Interview detailing the approach to web usability in Hong Kong.
http://webword.com/interviews/szuc.html   

The Scent of Information Save
The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user's quest for information.
http://www.ddj.com/documents/s=3110/n...   

The WDVL: Designing Attractive Web Pages Save
Before you can design avant-garde Web pages, you have to know what the rules are before you try to break, bend or amend them.
http://wdvl.com/Authoring/Design/Pages/   

Theory Save
A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review.
http://www.merges.net/theory/   

Tognazzini, Bruce: First Principles Save
Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
http://www.asktog.com/basics/firstPri...   

Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox) Save
Sites are getting better at using minimalist design, maintaining archives, and offering comprehensive services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show.
http://www.useit.com/alertbox/2003122...   

Universal Usability Save
Includes an online version of the book "Access by Design: A Guide to Universal Usability for Web Designers" by Sarah Horton, along with links to other useful resources.
http://universalusability.com/   

Usability Engineering Save
"Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering.
http://www.consult-me.co.uk/csc-usabi...   

Usability First Save
Diamond Bullet Design offers their experience and knowledge on website and software usability.
http://www.usabilityfirst.com/   

Usability Matters Save
From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available for download in PDF format.
http://www.ida.liu.se/labs/aslab/grou...   

Usability Must Die Save
Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design.
http://www.usabilitymustdie.com   

Usability Professionals' Association Save
The UPA's purpose is to promote usability concepts and techniques worldwide.
http://www.upassoc.org/   

Usability.gov Save
Provided by the National Cancer Institute. Includes information and resources on making web sites and other user interfaces more useful, usable, and accessible. News and current publications and additional links are provided.
http://www.usability.gov/   

Usable Web Save
Collection of links and accompanying information about human factors, user interface issues, and usable design specific to the World Wide Web.
http://usableweb.com/   

Usable Webs Save
Information on basic web usability principles, including hints on helping search engines find your site. Web usability assessments and content development are available.
http://www.usablewebs.com/   

Usefo.com Save
Web design resources, Usableword newsletter, and web usability guidelines to make web sites faster, more educational, and usable.
http://patsula.com/usefo/   

Useit.com Save
Jakob Nielsen shares his thoughts on usability.
http://www.useit.com   

User Interface Design - Software Design Smorgasbord Save
A comprehensive resource page on UI Design, maintained by Craig Marion, the webmaster of Chester County Internet Services.
http://www.chesco.com/~cmarion/Design...   

User-Friendly Web Sites for All Ages, Microsoft PressPass Save
Guidelines for businesses, developers and web designers on how to make their web sites more user-friendly and accessable for the adult community. A white paper issued by Microsoft, "Effective Web Design Considerations for Older Adults." is available for download.
http://www.microsoft.com/PressPass/pr...   

Various: WebWord Interviews with the Experts Save
Site includes usability articles written by John S. Rhodes. This page is a good starting point.
http://webword.com/interviews/index.html   

Vaspers the Grate Save
Insights into web writing, user-focused web design, and web credibility enhancement.
http://vaspersthegrate.blogspot.com/   

Vaspers the Grate: Web Credibility Destroyers Save
List of design issues that pollute an overall impression of trustworthiness and dependability.
http://vaspersthegrate.blogspot.com/2...   

WDVL: Usability Testing in Practice Save
Reveals one company's usability testing practices and procesures.
http://wdvl.internet.com/Authoring/De...   

WEBehavior Save
A behavioral research, usability testing, and customer experience evaluation firm.
http://www.webehavior.com/   

Web Development Save
A summary of the complete life cycle of web development: planning, analysis, design, implementation, and promotion. Key practices and online resources are given for each process. By John December, author of numerous material for web development methodology.
http://www.december.com/web/develop.html   

Web Pages That Suck Save
Learn good web page design by looking at bad web pages.
http://www.webpagesthatsuck.com/   

Web Usability Save
International Journal of Human-Computer Studies. Special issue of WWW Usability arising from a symposium entitled "The Missing Link: Hypermedia Usability Research and The Web".
http://ijhcs.open.ac.uk/   

Web Usability Articles Save
Several years of usability-related articles from Digital Web Magazine.
http://www.digital-web.com/topics/usa...   

Web Usability Findings Save
Compilation of surveys of web usability engineering and test results.
http://www-personal.umich.edu/~bing/o...   

WebMetric Tools Save
Good usability is vital to the success of any web site. This site has downloadable sets of web evaluation tools to assist in analysis of a web page based on numerous usability guidelines. Registration is required (free).
http://zing.ncsl.nist.gov/WebTools/   

WebWord Usability Consulting Save
Usability and human factors for the Internet. Including book list, expert articles and interviews, and recommended sites.
http://www.webword.com/   

Webmaster's Corner Save
A commentary on web usability, design, and direction aimed at the beginning web developer.
http://www.newramp.com/webmasters/arc...   

alt tags - Muddling Through Save
Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."
http://www.alttags.org/archives/2004/...   

eShopability Save
Provides design and usability information and advice on how to convert browsers into buyers and keep them, analysis and trends. Free fortnightly newsletter.
http://www.eshopability.com   

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