Business Telecommunications Call Centers Software

84 sites in Software

Multi-Lingual Contact Centre Save
Leading Outsourcer in Romania. We support all major languages.
www.xlworld.eu (sponsored link)

Mortgage Lead Generation Save
International Call Centre with ISO 9001: 2000 certification in India.
esclglobal.com (sponsored link)

ACM Diagnostics Save
Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers.
http://www.acmdiagnostics.com/

Adtech Solutions Save
Provider of integrated support solutions, and call center telephony. Offering telephony installation for computer supported telephony applications.
http://www.adtech.net/

Altitude Software Save
Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels.
http://www.altitude.com

Amcat Save
Provides predictive dialers, IVR, ACD and call center management software. Software implementation, education and support is also offered.
http://www.amcat.com/

Amtelco Save
Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching.
http://www.amtelco.com/

Ansapoint Call Center Software Save
Provider of online workforce management tools for forecasting agent staffing requirements at call centers.
http://www.ansapoint.com/

Applied Business Technologies Save
Provider of Call Center recording and quality audit solutions.
http://www.appliedcorp.com/

Apropos Technology, Inc. Save
Develops, markets and supports customer interaction management solutions for multimedia contact centers. (Nasdaq: APRS)
http://www.apropos.com/

Astute Solutions Save
Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution.
http://www.astutesolutions.com/

Authtel Save
Provides permission solutions for the telemarketing industry, enabling telemarketers to recapture prospects lost to federal and state ‘Do Not Call’ registries.
http://authtel.com

Avotus Save
Offers software designed to help call center managers and supervisors control the Nortel Networks Meridian 1 system.
http://www.avotus.net

Bard Technologies Save
Developer of the callLAB pc-based software for testing call center behavior using call-by-call simulation technology. This is used for strategic analysis and workforce management.
http://www.bardtech.com/

Blå Tornet Data AB Save
Offers software depelopement and consulting based around support organization and management.
http://www.btd.se/

Braxtel Communications Save
Providers of hosted and premise based customer call center solutions software, incorporating Automatic Call Distribution (ACD) and Interactive Voice Response (IVR).
http://www.braxtel.com/

Cacti Inc Save
Offers a range of solutions for continuous and selective contact recording, with data analysis functionality.
http://www.cacticom.com/

Call Center Technologies Save
A software developer, VAR, and partner covering both the call center and help desk industries.
http://www.callctrtech.com/

Callscripter Save
Provides workflow management software for contact centers. Allows call scripts to be written in minutes by non-technical users, including screen popping and full reporting suite.
http://www.callscripter.com

CenterForce Technologies, Inc. Save
Offers a range of web based call center management tools.
http://www.cforcetech.com/

Centergistic Solutions Save
Offers software designed to gather data from multiple sources and present this information in dynamic, functional formats.
http://www.centergistic.com/

ChaseData Corporation Save
Specializes in delivering predictive dialing software to medium and large call centers.
http://www.dial4contacts.com/

Collaboration Technologies Save
The Realise Computer Telephony server provides complete inbound call handling, predictive dialing and unified messaging solutions integrated with all leading PBXs.
http://www.collaborationtechnologies....

Concerto Software, Inc. Save
Offers comprehensive software and services for customer interaction management.
http://www.concerto.com/

Coordinated Systems, Inc. Save
Provides software for agent monitoring and call recording.
http://www.csiworld.com/

CosmoCom Save
Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless).
http://www.cosmocom.com/

Custom Software Solutions Save
Developer of Khronos, a time and motion study software tool for use in incoming and outgoing call/contact centers and other industries.
http://www.softwareontime.com/

DTS Group Save
Provides voice, data and software solutions, and offers systems integration, workflow and CRM services.
http://www.smartcall.com/

Data Collection Resources Save
Offers monitoring and agent evaluation software.
http://www.monitoringmadeeasy.com/

Data-Tel Info Solutions Save
Offering a fully featured predictive dialing system.
http://www.datatel-info.com/

Database Systems Corp. Save
Provider of call center technology, including software, predictive dialer systems, and web development products.
http://www.databasesystemscorp.com/

Dial Connection, Inc. Save
Offers predictive dialing, telemarketing and call center software solutions.
http://www.dialconnection.com/

Digisoft Computers Save
Vendor of scripting software for call centers.
http://www.digisoft.com/

Digivoice Save
Developers and implementers of complete contact center software solutions.
http://www.digivoice.com/

EchoPass Save
An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs.
http://www.echopass.com/

Electronic Technology Systems Save
Contact center voice, screen, call recording and monitoring software solutions.
http://www.ets-india.com/

Engage Technology Save
Specializes in Computer Telephony and E-Commerce solutions software.
http://www.engagetechnology.com.au/

Envision Telephony Save
Offers call recording and monitoring systems to meet the agent training, evaluation and survey needs of customer call centers.
http://www.envisiontelephony.com/

Genesis Systems Save
Offers call accounting software, including telephone reporting, management and tracking for hotels, 911 call centers and general business.
http://www.buygenesis.com/

Gryphon Networks Save
Provider of automated privacy compliance solutions software to help outbound telemarketing organizations to proactively comply with privacy requirements in the areas of Do-Not-Call (DNC), Do-Not-Mail (DNM) and call curfew laws.
http://www.gryphonnetworks.com/

Helix Partners Save
Provides a complete management system to optimize contact and processing centers.
http://www.helixpartners.com/

ISx, Inc. Save
Provides Directory Assistance software for telecommunications call centers.
http://www.isxinc.com/

InVision Software AG Save
Web based scheduling solution. Bundled with a Day planner for job tracking within shifts.
http://www.invisiononline.com/

Information Access Technology Save
Provides established predictive dialing and interactive communication software for the call center environment.
http://www.iat-cti.com

Inova Solutions Save
Provider of solutions for optimizing contact center performance through real-time data integration and visualization.
http://www.inovasolutions.com/

JBGL Technological Innovation Group Inc. Save
Provides on-hold music and message digital announcement software.
http://www.radio1.ca/

JDM Systems, Inc. Save
Provider of systems development software and integration solutions for customer service contact centers.
http://www.jdmsystems.net/

KGA Save
Offers PC-based training and assessment programs for call centers and a number of other industries.
http://www.ckga.com/

KoolToolz Save
Provides workforce planning tools for call centers, including schedule agents and performance analysis.
http://www.kooltoolz.com

Lagan Inc. Save
Provides CRM, contact center, and 3-1-1 software.
http://www.lagan.com/

Mercom Save
Manufacturer of recording and evaluation systems for call centers. Provides the Audiolog multi-function recording platform which is sold through network of certified resellers.
http://www.mercom.com/

NBX Software Save
Provides industry specific software solutions for use with 3Com's NBX Voice System.
http://www.nbxsoftware.com/

Noetica Save
Developers of call center and customer interaction management software, including the Synthesys and NoeticaCR call flow, scripting solutions.
http://www.noetica.com/

OPC Marketing Save
Manufacturer of predictive dialers and auto dialers, and supplier of related call center solutions.
http://www.opc-marketing.com/

Odesoft Software Save
Offers end-to-end solutions, including IVR and VoIP, with focus on web application and software development.
http://www.odesoftsoftware.com/

OptiStaff Corporation Save
Provides contact center call and screen recording software used to evaluate and improve customer / employee interaction.
http://www.optistaff.com/

PanaLog Software Save
Provides call accounting and call management software for all Panasonic digital and analog (KX-T) telephone systems.
http://www.panalog.com/

PeopleForce Save
Innovative performance management software solution for the contact center leaders to manage their business utilizing objective information.
http://www.peopleforcellc.com/

Perimeter Technology Save
Provider of management information systems for center-based automatic call distribution systems.
http://www.perimetertechnology.com/

Portage Communications Save
Offers a range of call center software tools for forecasting and staffing.
http://www.portagecommunications.com/

Professional Telecommunications, Inc. Save
Distributor of business management solutions for the call center industry.
http://www.ptelinc.com/

Radix Services Ltd Save
IVR Software and IVR Servers for small / medium business applications.
http://www.itams.co.uk/

Scrub DNC Save
Offers Windows software capable of removing the phone numbers contained in a DNC list.
http://www.scrubdnc.net/

Stratasoft Save
Provides predictive dialing, ACD, IVR, call blending, web collaboration, and other call center support products.
http://www.stratasoft.com/

Strategic Computer Support, Inc. Save
Offers contact center technology for inbound, outbound, and fully blended customer contact centers.
http://www.strategicinc.com/

TeleWare PLC Save
Developer of computer telephony software for communication solutions, including personal numbering, hotdesking, unified messaging and IVR.
http://www.teleware.co.uk/

Teleopti Save
Providers of software solutions for strategic workforce management in contact centers, as well as accounting cost and quality control of voice and IP enterprise networks.
http://www.teleopti.com/

Tellview Save
Offers an IVR helpdesk call center application, which can be provided in either French or English.
http://www.tellview.ca/

Teltone Corporation Save
Provides software to enable remote workers to have seamless access to the corporate telecommunications facilities.
http://www.teltone.com/

The Amanda Company, Inc. Save
Manufactures call processing software and equipment used by small businesses to integrate communication over telephone and computer networks. (OTC: AMNA).
http://www.theamandacompany.com/

Trio Save
Offers software solutions for corporate telephony and call management, including the TeleVoice product line, for customer support and contact center applications.
http://www.trio.com/

UtilCall Save
Provides a range of call center software utilities.
http://www.utilcall.com/

VerbatimTPV Save
Provides recorded, independent third party telephone verification services to call centers and telemarketing organizations.
http://www.verbatimtpv.com/

Vocalcom Save
Offers a range of call center software products, including predictive dialers and sms management solutions.
http://www.vocalcom.com/

VoiceLogger Save
The manufacturer of digivoiceXE and related digital telephone and radio recording systems for Call Centers and small business.
http://voiceintegrity.com/

VorTecs Save
Business and technology consulting firm, offering professional services to the contact center and customer relationship management marketplace.
http://www.vortecs.com/

Vox Spectrum Inc Save
Offers contact management software, monitoring software, and digital voice recording and voice logging solutions
http://www.voxspectrum.com/

Who's Calling Save
A customer capture service providing intelligence about prospects and customers making inbound telephone calls.
http://www.whoscalling.com/

Wicom Save
Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing.
http://www.wicom.com/

XETA Technologies, Inc. Save
Provides equipment and after-market services for both voice and data applications; Sells and services call accounting systems to the lodging industry. (Nasdaq: XETA).
http://www.xeta.com/

Xentrax Save
Provides a range of automated solutions for the contact center and call center market. The products offered include software, hardware and service solutions for management and monitoring.
http://www.xentrax.com/

Zeacom Save
Producer of customer call center and telephony integration software.
http://www.zeacom.com/

e-talk Corporation Save
Offers call center and help desk software to aid monitoring and evaluation.
http://www.e-talkcorp.com/

synTelate Save
Offers desktop customization, campaign management and scripting software, supporting customer service, retentions and telemarketing.
http://www.syntelate.com/